AI Usability Review

honest feedback from the customer you forget to ask

Companies are racing to put AI in front of their customers. Chatbots, help screens, booking tools, account assistants.

Most of them are built and tested by people in their twenties and thirties. Then they get pointed at customers who are 50, 60, 70 and older, and nobody ever checks whether those customers can actually use them.

That is the gap I close. I use your AI tool the way a real older adult would, and I tell you, in plain English, exactly where it works and where it loses people.

What you get

• A real session. Thirty to sixty minutes using your tool as an actual customer, not a developer. No insider knowledge, no shortcuts.
• A plain-English report. What was clear, what was confusing, what was too small, too fast, or too clever. Ranked by how much it is costing you.
• The one fix that matters most. If you only change one thing, I tell you which one, and why.
• Nothing else. No jargon, no funnel, no upsell. One piece of your business, looked at honestly, and you are done.

Why this is worth paying for

Adults over 50 control a large share of spending, and they are the first to quietly leave when a tool feels confusing or condescending. They rarely complain. They just do not come back, and you never see the sale you lost.

Who is doing the looking

I am Traci. I build calm, plain-English AI education for adults who feel a little late and want an honest place to start. I am the customer your tool needs to win, and I will tell you the truth about it.